The quality of supplies directly affects the company's reputation, customer satisfaction and production processes. Quality control is not a one-time inspection, but a system integrated into logistics, procurement and warehousing processes. In this article, we will look at the key stages and tools for effective control.
1. Incoming supply control
- Acceptance according to the quality checklist
- Visual inspection of packaging, labeling, delivery conditions
- Recording violations in the digital system
2. Standardizing supplier requirements
- Technical specifications and control parameters
- Approved quality standards (ISO, GOST, internal regulations)
- Quality Level Agreements (SLAs)
3. Inspection and laboratory testing
- Sampling for testing
- Critical testing: shelf life, completeness, integrity
- Involvement of independent inspection companies
4. Digital recording and document management
- Photo and video recording of marriage
- Electronic non-compliance reports
- Integration with WMS, ERP and BI systems
5. Complaints and returns management
- Automating the process of returning low-quality goods
- Working with suppliers: adjustment, compensation, re-inspection
- SKU and batch control support
6. Quality analytics and KPIs
- Indicators: marriage rate, deviation rate, SLA facts
- Power BI/ Tableau dashboards
- Building a supplier assessment system based on data
Conclusion
The supply quality control system should be digital, automated and integrated into all logistics processes. This minimizes risks, reduces the number of defects and increases customer confidence. Reliable deliveries start with transparent and standardized controls.
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