Implementation of a BPM system into the company's IT infrastructure - KT.team

BPMS implementation
to the IT infrastructure

BPMS adds microservices orchestration (Camunda, jBPM), forms a unified approach to requirements in modular systems (Bitrix24), makes business process development flexible and visual, and sets a new standard for reusing functionality in your information systems.

Business process automation with a BPM system

The task of automation is to implement methods for the effective management of all data about the company's customers, tasks, goods and services, as well as to ensure the automatic configuration of some part of the business processes.

Business process automation with BPM system - KT.team

Benefits of implementing a BPM system

Implementation speed

The boxed versions of many BPM systems are installed quickly, while they are immediately ready for use and contain a fairly wide range of functionality. Improvement is needed in cases where automation involves complex, large-scale processes. If there are enough features out of the box, it may take less than a month for an enterprise-level company to implement BPMS.

Ease of use

The current trend among BPM systems is low-code/no-code platforms. You don't need programming skills to manage such systems — they have simple logic and an intuitive interface, and business processes are visualized in visual diagrams. Even if you need complex development to meet individual requirements, this will be a one-time job, and employees will be able to use the result on their own.

Control of process implementation stages

The manager can monitor in real time the current stages of business processes. If the task is overdue, the system will notify the manager. This will prevent the problem from scaling up and fix it at an early stage.

Refinement and improvement of current regulations

The BPM system generates reports and saves a history of executed and completed business processes. Feedback from employees, together with the implementation results, allows us to finalize and adjust current regulations and processes at any time. This maintains the stability of the work being carried out and contributes to the further development of the company.

What tasks does BPMS solve

Simulation

• Creating a process in a visual environment
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• Setting up data and screen forms
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• Regulation of business processes

Execution

• Automatic assignment of tasks to performers
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• Strict compliance with regulations

• Timing and quality control

Control

• Control and monitoring of processes by KPI

• Automatic tracking of task statuses

Optimization

• Improvement of business processes

• Creating versions of business processes

Industry solutions

Implementation of a BPM system into B2B IT infrastructure - KT.team

Challenge

B2B

B2B sales are long-term, with multifactorial formation of the final price. Using the BPM system, you can build a logical sequence of typical tasks during negotiations, sales, returns and any other processes.

As a result

• tracking each stage of work with the client;
• minimizing the negative consequences of the human factor in business processes;
• transferring customers to self-service;
• storing all information in a secure environment;
• improving the quality of customer service.

Challenge

E-Commerce

E-commerce is characterized by increased requirements for the speed of service, and for clarity, all steps should be combined into a complete chain of processes.

As a result

• standardization of transaction processing;
• tracking problem areas and operations;
• promotion between trigger operations;
• speeding up order processing.

Implementation of a BPM system into the IT infrastructure in a government structure - KT.team

Challenge

State institutions

Constant modernization of business processes, the separation of departments, the continuous growth of big data, the presence of paperwork, and the lack of process recording.

As a result

• transparency and controllability of business processes;
• automation of all processes;
• absence of paper bureaucracy;
• storing all information in a secure environment;
• optimization of the work of employees and departments.

Challenge

Production

Business processes connect several departments: production, procurement, sales. Complex and long production chains. Quality control is required.

As a result

• transparency and controllability of business processes;
• automation of all business processes;
• storing all information in a secure environment;
• optimization of the work of employees and departments.

Challenge

Services

Standard and customized services. The need to monitor customer satisfaction. The influence of the human factor is very high.

As a result

• standardization of transaction processing;
• transparency and controllability of business processes;
• tracking problem areas and operations;
• storing all information in a secure environment;
• speeding up order processing.